Hotel policyBooking of accommodation services, all amendments and cancellations are valid only with the written request or the requirement for amendment or cancellation of the reservation, and with the written confirmation of these requirements by hotels on the other side.
In case that the reservation
- is cancelled within a cancellation time, it is 3 days before or on the day of the scheduled arrivalor the guest will not come without prior cancellation of the reservation (non-show)
the hotel can charge cancellation fee that equals the amount of the first night of the ordered accommodation. (see the rack rate price)
The guarantee for the reservation can be in form of pre-payment, or the credit card, which can be charged under conditions stated above. Charging the cancellation fee is the subject of the acceptance of these conditions by the client. This acceptance means sending the identification data of the card for this reason.
The hotel gives discounts - gratuity according to the season, number of persons, length of stay and especially:
- for children under 6 years in the same room with an adult personfor travel agents and aircraft staff
- for participants of congress or symposium in Prague
- for travellers with Lonely Planet Guide
- for the guest with the longer period of the stay with us
- free transfer
- free parking etc.
These credit cards are accepted:
These details can be sent for more privacy also by fax to our
number (+420 222 716 008).